šØEver notice how many systems reward obedience more than competence?
Check the box.
Follow the script.
Repeat the slogan.
Chase the metric.
Then the metric changes.
Sound familiar?
Most people have encountered some version of this pattern in their lives. It shows up in business, education, government, social media, and countless organizations that begin with good intentions.
The problem starts when the measurement becomes more important than the mission.
Metrics can be useful. Goals matter. Accountability matters.
ā¦
Read more
